VirtualMerchant Help

Support


The Support page helps you find answers to questions about VirtualMerchant that that were not answered in the online Help. The Support page offers the following options:

User Feedback

The Submit Feedback Email link in this section directs you to the Feedback page, where you can fill out a form that is automatically forwarded to VirtualMerchant support.

Compatible Shopping Cart List

The View Compatible Cart List displays all on-line shopping carts certified for use with the application and information on how to gain certification.

User Manuals

In the User Manuals section, you have two choices:

Select the corresponding hyperlink to begin the download process for the Developer Guide or User Guide.

Peripheral Driver


The Peripheral Driver is designed to enable your Virtual Terminal to use supported peripheral devices for generating receipts, capturing PIN information and check images. To download, click the Download Peripheral Driver link. The Receipt Printer Driver downloads automatically.
Only Internet Explorer 4.0 or greater is currently supported.