The Support page helps you find answers to questions about VirtualMerchant that that were not answered in the online Help. The Support page offers the following options:
The Submit Feedback Email
link in this section directs you to the Feedback page, where you can fill out a form that is automatically forwarded to VirtualMerchant support.
Compatible Shopping Cart List
The View Compatible Cart List
displays all on-line shopping carts certified for use with the application and information on how to gain certification.
In the User Manuals section, you have two choices:
- Download Developer Guide
- Download User Guide
Select the corresponding hyperlink to begin the download process for the Developer Guide
or User Guide
The Peripheral Driver is designed to enable your Virtual Terminal to use supported peripheral devices for generating receipts, capturing PIN information and check images. To download, click the Download Peripheral Driver link. The Receipt Printer Driver downloads automatically.
Only Internet Explorer 4.0 or greater is currently supported.