Payments Insider | Support Section | Help | Login

Privacy Policy

If you are a merchant based or conducting business in the United States please read below. If you are a merchant based or conducting business in Canada click here to review the privacy policy in PDF format.

Elavon, Inc. ("Elavon") is committed to providing appropriate protection for information that is collected from customers who visit this website and use the Converge payment system. This Privacy Statement describes Elavon's general principles for the collection and use of this information. Elavon may update this privacy policy from time to time.  Please use discretion when sending email as all incoming and outgoing email is not secure.

This website is provided to Elavon customers as a business service and use of this site is limited to those customers. Through this site, Elavon may collect information about customers, and this information may be used by: i) Elavon and its affiliates (i.e. companies related to us by common control or ownership) in the performance of their day-to-day operations; and ii) third party service companies to perform business operations for Elavon or work on Elavon's behalf to provide services (for example, Elavon sometimes uses a third party company to assist with account statement preparation and mailing). In the event you are a merchant provided Elavon services in conjunction with a membership club or other association, Elavon may also provide information collected via this website to such membership club or other association.

Elavon may share aggregated data with unrelated third parties, but this aggregated data will include no personally identifying information.

Elavon may disclose information, including personally identifying information, collected through this site in the event that Elavon is required to do so by law or in the event that Elavon has good faith belief that such disclosure is necessary to: (a) conform to the edicts of the law or comply with legal process served on Elavon or the site; (b) protect and defend the rights or property of Elavon and its websites, or (c) protect the personal safety of users of Elavon, its websites, or the public.

Please review the privacy policy of any website accessed via a link found on this Website. Elavon has no control over, and is not responsible for, the privacy practices of these linked websites.